Kickstart a rewarding career in the aged and disability care sectors with our Certificate III in Individual Support. This foundational course is designed for those looking to make a positive impact in the lives of individuals requiring support due to aging, disabilities, or other reasons, particularly within the workforce.
Our program offers specialized training that prepares you to work effectively in community and residential settings, providing compassionate and personalized support based on individualized plans. You'll acquire the skills and knowledge necessary to help clients maintain independence, improve their quality of life, and continue their participation in the labor market.
Why Choose This Course?
- Expert training from seasoned professionals in aged and disability care.
- Practical learning experiences that prepare you for real-life challenges.
- A focus on person-centered support that respects the dignity and rights of all individuals.
Career Outcomes:
Graduates are equipped for various roles such as support workers, personal care assistants, and disability support aides in both community and residential care settings. You'll be instrumental in helping clients navigate their daily tasks and work life, ensuring they have the support needed to thrive.
Contact Us:
Learn more about how our training can launch your career in aged and disability care. Call us today at 1800 549 668.
Get Started on Your Path to a Fulfilling Career:
Enroll in our Certificate III in Individual Support and join the dedicated workforce committed to making a difference in the aged and disability care sectors. Start your journey to a meaningful career today!
Course entry
To enroll in the Certificate III in Individual Support, applicants must meet the following criteria to ensure they are prepared for both the academic and practical aspects of the program:
1. Language, Literacy, and Numeracy (LLN) Skills:
Candidates must demonstrate LLN skills at a minimum of Australian Core Skills Framework (ACSF) Level 2. This ensures you can effectively communicate and comprehend course material and workplace instructions.
2. National Police Check:
Applicants must provide a current national Police Check from either Victoria or New South Wales, depending on where the course is being commenced. Alternatively, evidence of having applied for a police check in the respective state must be submitted as soon as possible.
3. Flu Vaccination:
Evidence of flu vaccination is required to participate in practical placements within aged care settings. This requirement helps protect both the students and the vulnerable populations they will work with.
4. COVID-19 Vaccination:
Depending on state regulations and workplace requirements, evidence of COVID-19 vaccination may be necessary to undertake practical placements. Candidates are advised to check with their prospective workplaces and state health department websites for specific vaccination policies and requirements.
Further Information:
For more details on the entry requirements or assistance with the application process, please contact our admissions team at 1800 549 668. Ensure you are fully prepared to begin your journey towards a rewarding career in aged and disability care.

Outcome
Upon successful completion of the Certificate III in Individual Support, you will be equipped with the skills and knowledge to pursue a variety of roles within the aged and disability care sectors. These roles include:
- Personal Care Assistant: Provide essential care and support to individuals in residential and community settings, helping them with daily activities and promoting their well-being.
- Residential Care Worker: Assist residents in care facilities with their personal needs and ensure a safe and supportive living environment.
- Community Access Coordinator: Facilitate community participation and access to services for individuals with disabilities, promoting social inclusion and independence.
- Community Care Worker: Offer in-home support and assistance to individuals, helping them maintain their independence and quality of life.
- Community House Worker: Support residents in community housing settings, ensuring their needs are met and encouraging community engagement.
- Field Officer (Community Services): Work within community service organizations to provide support, advocacy, and resources to individuals and families in need.
- Nurse’s Aide: Assist nurses and other healthcare professionals in providing care and support to patients in various healthcare settings.
- Home Care Assistant: Provide personalized care and support to individuals in their own homes, enabling them to live independently.
Graduates will be prepared to:
- Deliver compassionate, person-centered care that respects the dignity and rights of all individuals.
- Apply practical skills and knowledge to support individuals in maintaining their independence and quality of life.
- Navigate and implement individualized care plans in both community and residential settings.
- Communicate effectively with clients, families, and other healthcare professionals.
- Understand and comply with industry standards, regulations, and best practices.
- Embark on a meaningful career in the aged and disability care sectors and make a positive difference in the lives of those in need.
Delivery
Workplace Training
Duration:
9 months – Blended (online + 8 weeks practical placement)
Course Details:
Our workplace training delivery mode is tailored for individuals currently employed in a community services organisation. This mode allows you to balance your work commitments while gaining the necessary qualifications. Your dedicated trainer will provide regular face-to-face visits to your workplace to conduct observations, engage you in simulated assessments, and offer continuous feedback, guidance, and support. Additionally, trainers will be available via phone, video call, and email for any assistance you might need.
Key Features:
- Regular Workplace Visits: All training and assessment activities come to your workplace, ensuring convenience and minimizing disruption to your work schedule.
- One-on-One Training: Receive personalized training and mentorship from experienced professionals in the field.
- On-Site Assessment and Feedback: Trainers will conduct assessments and provide immediate feedback on-site, ensuring you can apply what you've learned in real-time.
- Flexible Assessment Methods: Various assessment methods are employed to cater to different learning styles and workplace environments.
- Employer Incentives: Eligible learners may have access to employer incentives that support their training and development.
Delivery Details:
- Online Theory: Learners will complete 5 modules of online theory over a 9-month period, which includes eLearning content, theory assessments, and access to a virtual workplace for case studies and scenario-based projects.
- Simulation Day: Prior to practical placements, learners must complete a 7-hour simulation day at our Southbank location to practice and refine their skills in a controlled environment.
Practical Placement:
- Minimum Hours: 120 hours (2 blocks of 60 hours)
- Placement Organisation: We assist in organizing placements in residential aged care facilities.
- Placement Schedule: Learners will need to complete two days per week over two four-week periods (placement block 1 and placement block 2). Each day consists of 7.5 hours, excluding a lunch break.
Benefits of Workplace Training:
- Integrate Learning with Work: Apply your training directly to your current role, enhancing your skills and competencies on the job.
- Supportive Learning Environment: Benefit from ongoing support and feedback from experienced trainers who understand the demands of your workplace.
- Career Advancement: Gain a nationally recognized qualification that can open doors to new career opportunities within the aged and disability care sectors.
- Convenience: Training is designed to fit around your existing work schedule, minimizing disruption and allowing you to balance work and study effectively.
Contact Us:
For more information about our workplace training delivery mode or to begin your enrolment process, please contact us at our Preston office at 1800 549 668. Our team is here to assist you in balancing your work commitments while pursuing a meaningful career in aged and disability care with Labour Care Training.
Distance Training
Course Details:
Our distance training delivery mode is perfect for individuals who prefer to study from home while still gaining the hands-on experience necessary for a successful career in aged and disability care. This flexible program allows you to manage your personal and professional commitments while working towards your qualification. With dedicated support from our experienced trainers, you will receive guidance and feedback through email, Skype, and phone, and benefit from regular visits during your practical placement.
Online Theory: Complete 5 modules of online theory over a 9-month period, including eLearning content, theory assessments, and virtual workplace case studies.
Simulation Day: Before starting your practical placement, participate in a 7-hour simulation day at our Southbank location to practice and refine your skills.
Practical Placement:
- Minimum Hours: 120 hours (2 blocks of 60 hours)
- Placement Organisation: We assist in organizing your placements in residential aged care facilities.
- Placement Schedule: Complete two days per week over two four-week periods (placement block 1 and placement block 2), with each day consisting of 7.5 hours, excluding a lunch break.
Key Features:
- Flexible Learning: Study online at your own pace with access to engaging eLearning content and comprehensive resources.
- Dedicated Support: Receive continuous guidance and feedback from your trainer via email, Skype, and phone.
- Hands-On Experience: Complete a minimum of 120 hours of practical placement in a residential aged care facility, with placements organized by us.
Online Training
Duration:
9 months – Blended (online + 8 weeks practical placement)
Course Details:
Our online learning program is designed for individuals who prefer the convenience of studying at their own pace, from anywhere, while still gaining the essential practical experience needed for a career in aged and disability care. This flexible learning option allows you to manage your personal and professional commitments while working towards your qualification. With access to engaging eLearning content and dedicated trainer support, you can study independently while receiving guidance throughout your learning journey.
Online Theory: Over the course of 9 months, you will complete 5 online modules covering key topics in individual support. Each module includes interactive eLearning content, assessments, and case studies designed to apply your knowledge to real-world scenarios.
Simulation Day: Prior to beginning your practical placement, you will participate in a 7-hour simulation day at our Southbank location. This hands-on training day prepares you to apply your skills in a practical setting before working with real clients.
Practical Placement:
- Minimum Hours: 120 hours (split into 2 blocks of 60 hours each)
- Placement Organisation: We assist in organizing placements in residential aged care facilities.
- Placement Schedule: You will complete two days per week over two four-week periods. Each placement day consists of 7.5 hours, excluding a lunch break.
Key Features:
- Self-Paced Learning: Study at your own pace, with access to interactive eLearning modules and resources that support your learning needs.
- Continuous Trainer Support: Stay connected with your dedicated trainer through email, Skype, and phone for ongoing guidance, feedback, and coaching.
- Real-World Experience: Gain hands-on experience through a minimum of 120 hours of practical placement, arranged by us to ensure your learning aligns with industry standards.
- Flexibility: Perfect for those who need to balance personal, work, and study commitments while pursuing a career in aged and disability care.
Virtual Classroom
Duration:
8 months – Weekday classes (2 days per week: 15 weeks online classes + 15 weeks practical placement)
Course Details:
Our virtual classroom training option is designed for those who prefer a structured learning environment but need the flexibility of studying from home. This program allows you to attend live, interactive online classes with our experienced trainers, ensuring you stay engaged and connected with your peers while studying towards your Certificate III in Individual Support.
Online Classes: Over a 15-week period, you will attend live, virtual classes twice a week. These sessions are designed to cover the theoretical components of the course in an engaging and collaborative environment, with plenty of opportunities for questions and discussions.
Simulation Day: Before starting your practical placement, you will attend a 7-hour simulation day at our Southbank facility. This day is dedicated to practicing key skills in a controlled, realistic setting to prepare you for hands-on work.
Practical Placement: The program includes 120 hours of practical placement in a residential aged care facility, where you will apply your learning in real-world settings. We assist in organizing placements, ensuring a smooth transition from theory to practice.
Practical Placement:
- Minimum Hours: 120 hours (spread over 15 weeks)
- Placement Organisation: We help arrange placements in residential aged care facilities.
- Placement Schedule: You will complete your placement over two days per week for 15 weeks. Each placement day consists of 7.5 hours, excluding a lunch break.
Key Features:
- Interactive Online Learning: Attend live virtual classes twice a week, allowing you to interact with trainers and fellow learners in real-time.
- Expert Trainer Support: Get continuous guidance from trainers who are available via email, phone, and video conferencing to support your learning.
- Hands-On Experience: Complete a minimum of 120 hours of practical placement in a residential aged care facility, where you will gain valuable real-world experience.
- Flexible Schedule: Designed to fit around your existing commitments, this program allows you to study from the comfort of your home while maintaining a structured learning routine.
Practical Placement
Minimum Hours: 120 hours (split into 2 blocks of 60 hours each)
Placement Organisation: We help organize placements in residential aged care facilities.
Placement Schedule: You'll complete your placement over two days per week for two four-week periods. Each placement day consists of 7.5 hours, excluding a lunch break.
Course code
CHC33021
Our distance training program is designed to provide you with the flexibility to study from home while gaining practical experience in aged and disability care. The program blends online learning with hands-on practical placements, allowing you to apply your theoretical knowledge in real-world settings.
Online Theory Modules: Over the course of 9 months, you will complete 5 online modules covering key aspects of individual support. These modules include interactive eLearning content, theory assessments, and scenario-based projects.
Simulation Day: Before your practical placement, you will attend a 7-hour simulation day at our Southbank facility, where you will practice key skills in a safe and controlled environment.
Practical Placement: The program includes 120 hours of practical placement (two blocks of 60 hours each), where you will work in a residential aged care facility. We will help arrange your placements and ensure they align with your learning goals.
Trainer Support: Throughout the program, you will have access to a dedicated trainer who will provide continuous support via email, Skype, and phone, along with regular visits during your practical placement to observe and coach you.
Key Learning Areas:
- Person-centred support for aged and disabled individuals
- Legal and ethical work practices
- Communication in community services
- Safe work practices for direct client care
- Infection control and maintaining a healthy environment
- This comprehensive program equips you with the skills and knowledge required to deliver compassionate, high-quality care in community and residential care settings.
Course units
To complete the CHC33021 Certificate III in Individual Support qualification, students must complete 15 units of competency, which include 9 core units and 6 elective units. The electives can be selected based on your area of specialization: Ageing, Disability, or Ageing and Disability combined.
Core Units (9 Units):
These units are mandatory for all learners:
- CHCCCS031 - Provide individualised support
- CHCCCS038 - Facilitate the empowerment of people receiving support
- CHCCCS040 - Support independence and wellbeing
- CHCCCS041 - Recognise healthy body systems
- CHCCOM005 - Communicate and work in health or community services
- CHCDIV001 - Work with diverse people
- CHCLEG001 - Work legally and ethically
- HLTINF006 - Apply basic principles and practices of infection prevention and control
- HLTWHS002 - Follow safe work practices for direct client care
Elective Units (6 Units):
At least 3 of the elective units must be selected from the groups below, depending on the specialization chosen:
Group A Elective Units – Ageing Specialisation
Select these for a specialisation in Ageing:
- CHCAGE011 - Provide support to people living with dementia
- CHCAGE013 - Work effectively in aged care
- CHCPAL003 - Deliver care services using a palliative approach
Group B Elective Units – Disability Specialisation
Select these for a specialisation in Disability:
- CHCDIS011 - Contribute to ongoing skills development using a strengths-based approach
- CHCDIS012 - Support community participation and social inclusion
- CHCDIS020 - Work effectively in disability support
Other Elective Units (Choose at least 3)
- CHCCCS033 - Identify and report abuse
- CHCCCS036 - Support relationships with carers and families
- CHCCCS037 - Visit client residence
- CHCCCS044 - Follow established person-centred behaviour supports
- CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCAOD001 - Work in an alcohol and other drugs context
- CHCMHS001 - Work with people with mental health issues
- HLTAID011 - Provide first aid
- HLTHPS006 - Assist clients with medication